Mitto Status Page

All Systems Operational

HTTP API Operational
HTTP API ? Operational
SMPP Operational
SMPP smpp1.mitto.ch ? Operational
SMPP smpp2.mitto.ch ? Operational
Customer Portal/Dashboard Operational
Local Degradation Operational
2FA API Operational
cpaas.mittoapi.com/2fa ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

NUMBER LOOKUP PLANNED MAINTENANCE May 21, 2025 08:00-12:00 CEST

MAINTENANCE INFORMATION

Dear Customer,

We would like to inform you about upcoming maintenance on our number lookup platform. As part of this process, we will be implementing a service configuration update aimed at enhancing the stability of our services.

The maintenance is scheduled to take place during the following time window:
Start: 21.05.2025 08:00 GMT+2
End: 21.05.2025 12:00 GMT+2

While no impact is anticipated during the maintenance window, there is a slight possibility of short outages.

If you have any questions, feel free to reach out to mi@mitto.ch.

Thank you for your understanding and cooperation.

Posted on May 14, 2025 - 16:44 CEST
May 15, 2025

No incidents reported today.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025
Resolved - This degradation has been resolved.
We will continue to monitor the traffic with the operator to ensure no further issues are observed.

Start: 2025-05-10 08:30 CEST
End: 2025-05-12 00:00 CEST

Thank you for understanding.

May 12, 03:28 CEST
Investigating - Please be advised that currently there is a degradation in delivery towards Afghanistan, Roshan (412-20)
You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated team is working with the MNO to resolve the situation at hand, no estimated time of resolution can be provided yet.

Start: 2025-05-10 08:30 CEST
End: Ongoing


Thank you for understanding.

May 10, 10:10 CEST
May 11, 2025

No incidents reported.

May 10, 2025
May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
Completed - The scheduled maintenance has been completed.
May 5, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 CEST
Scheduled - MAINTENANCE INFORMATION

Maintenance window: 2025-05-05 22:00 CEST to 2025-05-05 23:30 CEST

Service Impact: SMPP
- Up to 2 mins downtime for each SMPP endpoint. One endpoint will always be operational. 

Service Purpose: Regular security update
- Upgrade of SMPP Load Balancers
- Upgrade of internal Load Balancer

Description:
In order to improve and maintain platform stability we will upgrade our system

Customer impact:
Customers will be briefly disconnected from one SMPP endpoint at a time. One endpoint will always be available.
- From 22:00 to 22:30, work will be conducted on smpp2.mitto.ch (185.124.68.67)
- From 22:30 to 23:00, work will be conducted on smpp1.mitto.ch (185.124.68.66)
- From 23:00 to 23:30, work will be conducted on internal load balancers - there will be no impact on customers

No action is required from customers.

Apr 28, 03:48 CEST
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.