Update - Please be informed that effective 16 August 2026, Smart Communications (Philippines) will no longer support handset Delivery Receipts (DLRs).
SMS traffic will continue to be delivered normally.

No action is required from customers.
We appreciate your understanding.

Mitto Support Team

Aug 16, 2026 - 06:00 CEST
Monitoring - Scheduled for Aug 16, 2026

Please be informed that effective 16 August 2026, Smart Communications (Philippines) will no longer support handset Delivery Receipts (DLRs).
SMS traffic will continue to be delivered normally.

No action is required from customers.
We appreciate your understanding.

Mitto Support Team

Aug 14, 2026 - 11:45 CEST
Investigating - Please be advised that currently there is a degradation in delivery to Marshall Islands, MINTA (551-01).

You may experience irregular delivery and inconsistent delivery times when sending to the specified network.

Our dedicated team is working with the MNO to resolve the situation at hand; no estimated time of resolution can be provided yet.

Start: 2026-05-15 12:30 CEST
End: Ongoing

Thank you for understanding.

Jul 22, 2026 - 14:07 CEST
Monitoring - To further enhance the security of the Mitto Dashboard, we will introduce an important update.
Starting from June 23rd 2026. All users will be required to set a new password before they can log in to the platform. This change is mandatory and is part of our ongoing efforts to improve account protection and platform security.
What you need to do:
• Access the Mitto Dashboard login page
• Follow the Password Reset Release Guide
• Create a new secure password to continue using the platform:
https://documentation.mitto.ch/solutions/editor/password-reset-release-guide

Jun 04, 2026 - 10:07 CEST
Monitoring - We would like to announce that Mitto has become the exclusive international messaging partner for Kyrgyzstan MEGA (437-05).

Effective June 1, 2026, all international messaging traffic towards this destination will be supported through Mitto's officially authorized route, ensuring optimal quality, reliability, and compliance.

We look forward to supporting your messaging needs through this partnership.

For more information, please reach out to your Mitto representative.

Jun 01, 2026 - 18:31 CEST
HTTP API Operational
HTTP API Operational
SMPP Operational
SMPP smpp1.mitto.ch Operational
SMPP smpp2.mitto.ch Operational
2FA API Operational
cpaas.mittoapi.com/2fa Operational
Number Intelligence Platform Operational
NIS1 nis1.mitto.ch Operational
NIS2 nis2.mitto.ch Operational
Customer Portal/Dashboard Operational
Local Degradation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

NUMBER INTELLIGENCE PLATFORM PLANNED MAINTENANCE Sep 16, 2026 06:00-08:00 CEST

MAINTENANCE INFORMATION

Dear Customer,

We would like to inform you about upcoming maintenance on our Number Intelligence platform. As part of this process, we will be implementing a service configuration update aimed at enhancing the stability of our services.

The maintenance is scheduled to take place during the following time window:
Start: 16.09.2026. 04:00 UTC
End: 16.09.2026. 06:00 UTC

While no impact is anticipated during the maintenance window, there is a slight possibility of short outages.

If you have any questions, feel free to reach out to support@mitto.ch.

Thank you for your understanding and cooperation.

Posted on Sep 01, 2026 - 11:37 CEST

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.