Mitto Status

Mitto Status Page

All Systems Operational

HTTP API Operational

SMPP Operational

SMPP smpp1.mitto.ch Operational

SMPP smpp2.mitto.ch Operational

Customer Portal/Dashboard Operational

Local Degradation Operational

2FA API Operational

cpaas.mittoapi.com/2fa Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

Network/HTTP API Maintenance 17.07.2024.

Completed - The scheduled maintenance has been completed.
Jul 17, 03:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:00 CEST

Scheduled - MAINTENANCE INFORMATION

Maintenance window: 2024-07-17 00:00 CEST to 03:00 CEST

Service Impact: Network/HTTP API
Service Purpose: Regular maintenance of the infrastructure (Preventive)

Description:
Replacement of obsolete network equipment - phase two
NIS database maintenance

Customer impact:
All SMPP customers will be reconnected, VPN tunnels will be re-established
There will be at least one failover of the primary link; short interruption is expected (up to 2 min).
NIS database failover
Jul 9, 15:28 CEST

Jul 16, 2024

[RESOLVED] DELIVERY DEGRADATION Iran, Irancell, (432-35)

Resolved - This degradation has been resolved.
We will continue to monitor the traffic with the operator to ensure no further issues are observed.

Start: 2024-07-16 01:15 CEST
End: 2024-07-16 03:05 CEST

Thank you for understanding.
Jul 16, 03:08 CEST

Investigating - Please be advised that currently there is a degradation in delivery towards Iran, Irancell, (432-35).
You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated team is working with the MNO to resolve the situation at hand, no estimated time of resolution can be provided yet.

Start: 2024-07-16 01:15 CEST
End: Ongoing

Thank you for understanding.
Jul 16, 02:16 CEST

Network/HTTP API Maintenance 16.07.2024.

Completed - The scheduled maintenance has been completed.
Jul 16, 03:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:00 CEST

Scheduled - MAINTENANCE INFORMATION

Maintenance window: 2024-07-16 00:00 CEST to 03:00 CEST

Service Impact: Network/HTTP API
Service Purpose: Regular maintenance of the infrastructure (Preventive)

Description:
Replacement of obsolete network equipment - phase one
Migration of HTTP API to the new environment

Customer impact:
All SMPP customers will be reconnected, VPN tunnels will be reestablished
There will be at least one failover of primary link, short interruption is expected (up to 2 min)
HTTP API domain name change will point to new infrastructure, possible issue with DNS propagation under 30 min.
Jul 9, 15:26 CEST

Jul 15, 2024

MITTO ANNOUNCEMENT - NEW REST API

Completed - The scheduled maintenance has been completed.
Jul 15, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 00:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Jun 17, 11:49 CEST

Scheduled - Dear Valued Customers,

We are excited to announce the creation of a new environment for our REST API, designed to enhance performance, reliability, and security. Starting on July 15th, we will transition to a new global traffic management system. You do not need to take any action; everything will work as before.

What This Means for You:

• Improved Performance: Enjoy faster response times and better load balancing through the implementation of a new global traffic management service.
• Enhanced Security: Benefit from advanced security features to protect your data.
• Increased Reliability: Experience higher availability and stability of our API services.
• Transition from GeoIP DNS: We are transitioning from our current GeoIP-capable DNS to this new, more efficient system. This change will bring several benefits:
• Global Load Balancing: More efficient distribution of traffic across our global server network.
• Optimised Routing: Improved routing ensures users connect to the fastest and most reliable server.
• Advanced Traffic Management: Enhanced ability to manage and direct traffic, ensuring optimal service delivery.
How Does This Impact Your Traffic:
• Seamless Transition: Traffic will be managed through our new system, ensuring that all requests are optimally routed for best performance.
• Consistent API Behavior: The API behaviour will remain completely the same, so your applications should continue to function as they currently do.
• Endpoint Continuity: After the switch, you can continue to use your existing links (e.g. https://rest.mittoapi.com or https://rest.mittoapi.net ), which will now point to the new environment.
What do you need to do:

We invite you to test the new environment and provide your feedback. The test link we will provide is an endpoint to our Production environment: https://rest-test.mittoapi.net. You can use your existing credentials, and traffic will be processed as in the current environment. The API functionalities will remain entirely the same.

Please note that when the test period expires, DNS records to geographic locations (such as https://rest-us.mittoapi.net, etc.) will point to the same endpoint, and will be removed eventually.

Therefore, if you want, you will have until July 15th to complete your testing.

DNS Record Switch: By the end of the testing period, we plan to switch the DNS record to the new environment. This means all traffic will be routed through a new endpoint, ensuring a seamless transition and improved service for all users. After the switch, you can continue to use your old links, such as https://rest.mittoapi.net or https://rest.mittoapi.com, which will point to the new environment.

Next Steps:

• Continue using the test link to access and test the new environment.
• Share your feedback with us to help us ensure a seamless transition.

Please test the new setup using the provided link (https://rest-test.mittoapi.net. We appreciate your cooperation and support in testing this new setup. Your feedback is invaluable to us as we strive to improve our services.

If you have any questions or need further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.
Jun 17, 11:49 CEST

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.