[ONGOING] Potential Delays in ticket/emails processing – Microsoft Outlook Service Disruption

Incident Report for Mitto

Monitoring

Due to the ongoing Microsoft Outlook service disruption, we are currently experiencing difficulties receiving and processing incoming emails.

As a result, some tickets and emails may be delayed, not properly registered in our ticketing system, or potentially missed. Our response times may also be affected.

We are closely monitoring the situation and will resume normal operations as soon as Microsoft services are fully restored.

We apologize for any inconvenience and appreciate your patience and understanding
Posted Nov 13, 2026 - 14:01 CET
This incident affects: 2FA API (cpaas.mittoapi.com/2fa), HTTP API (HTTP API), Number Intelligence Platform (NIS1 nis1.mitto.ch, NIS2 nis2.mitto.ch), and SMPP (SMPP smpp1.mitto.ch, SMPP smpp2.mitto.ch).